About Us

About Us
As a blog we inform, we educate and most importantly represent the views of every bank customer in Nigeria. We see to ensure that proper customer service delivery is given to all customers and also that customer’s complaints are brought to the bank’s notice.

Our Mission
To serve as the intermediary between the bank and its customers ensuring that both parties always have a win-win position.

Our Vision
To redefine the concept of customer service delivery in financial institutions thus ensuring that customers are put first at all times.