
Contrary to the recent allegations that banks are extorting customers
of ₦50.00 monthly in the name of ATM card maintenance fee, please be informed that the charges are official as directed by CBN.
This however does not
stop the fact that banks need to learn to communicate properly to their
customers especially on issues bothering on deductions from their account.
It is high time banks understood that customers are not at
their mercy and should not be treated as such. Proper and adequate customer
service delivery is key at all times which requires an effective and constant
communication.
SEGMENT
|
PRODUCT
|
FEES
METRICS
|
CURRENT
RATE
|
NEW
CBN RATE
|
RECOMMENDED
PRICE
|
|
Platform
|
other e- channels)
|
N100
|
N1,200
|
N1,200
|
||
Foreign Currency Denominated cards
|
N3,000
|
$20 p.a
|
$20 p.a
|
|||
Debit /Credit Card Maintenance Fee ( LCY
|
||||||
Cards
|
Denominated)
|
N100 p.a
|
N50 Monthly
|
N50 Monthly
|
EmoticonEmoticon