The competition in the Banking
industry in Nigeria has become so tough over the past 12 months. With the
implementation of TSA policy and the general slow pace of activities across the
country, Banks have no other option than to re-strategize in order to remain in
business.
Whether the Bank has chosen to
send all their staff out to kneel and beg customers, or to change their
Management team or sack some of their employees or even cut down salaries, “all still join”. The aim remains to
stay in business.
I want to believe that it is in view of
“thinking outside the box” and bringing something different on board to
customers that Diamond Bank has chosen to start the paperless policy of
banking which they say is in line with Environmental Friendliness and Sustainability Goals.
Ibank blog gathered that branches
like Idumota, Isolo, Olodi-Apapa, Ebute Meta and Ajegunle have commenced the
paperless policy. By so doing, customers will no longer be required to fill
deposit slips when they come to make payments in the bank. They will only be
required to call out the number or just have a way to give the teller the
account number to which the money is paid after which a receipt will be issued.
This will definitely be a means
of cutting cost in the bank and I am so sure that many other banks will follow
suit shortly.
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