Been To The Bank Today? Tell us Your Experience

Fashion home! Let us hear your bank experience today. What bank did you visit? What was the activity like, let us hear you.

2 comments

Walked into one of the banks today to complain about a POS retract. I was told this can be simply done on my mobile banking platform. I initiated a complaint and in less than 1 min, i got an auto response stating this is being reviewed and they will revert in 24 hours. It was a pleasant experience for me.

Yaaaay.....finally, a platform that gives the banker and the banked an opportunity to shapen the industry. Banking in Nigeria today is now a game of survival of the fittest. The interest and satisfaction of the customers has been put in the back seat and I think every bank in the country needs to make customer satisfaction their watch word....


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